My career began in 1989 as an apprentice with NorthStar Terminals; I soon progressed through Novell, followed by MS-DOS and then Windows NT, and served as the Network Manager at City College Norwich and Technical Manager at CSC IT Ltd. After 15-years I knew I had gained the skills and expertise, along with the trust, and recognition of my clients to set up my own business and operate independently.
In 2004, CanDo-IT was born. I’ve operated as a UK Limited Company since 2009 and in 2011 I rebranded as Elephant IT. I support SMEs with all of their IT requirements, helping both small businesses and larger companies with more than 100 users. Large-scale jobs include the relocation of multiple PCs to other counties, working with third parties to plan and instigate council-site-surveys, and coordinating the digging of tunnels for cable-laying. I have gained the trust and loyalty of my customer-base over many years, a key catalyst behind my success.
I’m sought for my 30-year career in IT, along with my longer-term-vison in understanding your technology and security-based goals and the implementing of strategies that will help you achieve them. My clients benefit from my honed skills, vast experience, and my reliability and dependability in the products I source and the services that I deliver.
All of my work is logged to include network diagrams and audit inventories so that your in-house IT could pick up where I left off if needed. I keep my client-base local so that I’m always within a reasonable distance to quickly understand and respond to your onsite needs, and all while making an authentic connection with you and your team.
I charge a simple hourly rate for the onsite time, so you always know how much you will be paying and with no hidden costs. My hourly rate is £55+VAT, charged at 15-minute intervals. Of course, if you would like budget certainty, I am more than happy to discuss a fixed monthly charge.
Customers also benefit from a discount for regular booking—if you book me a day a week, I will manage and adjust my time depending on the workload. Sometimes I will be there all day, sometimes three hours. I aim to keep the costs to my clients down so I can maintain great value.
I offer impartial advice and high-quality services to a multitude of businesses in and around Norfolk. Contact me to find out how I can help lower your IT costs while offering returns on your investment.